Store Policy

Nature’s Bed  ·  House of Handmade Aromatics

Our promise to you

The terms, care, and craft standards behind everything we hand-make for you — written plainly, and honoured fully.

Last reviewed January 2025  ·  Governing law: Karnataka, India
01

Terms & conditions

The agreement between us
“By purchasing from Nature’s Bed, you become part of a community that values craft, nature, and honest commerce. These terms protect both of us.”

Please read this page before you shop with us. Using our website or placing an order means you agree to the terms below.

  • Acceptance. Browsing our site or placing an order means you accept these terms in full. If you don’t agree, please don’t use our services.
  • Product information. We take care to keep descriptions, images, and pricing accurate. Spot a mismatch? Write to naturesbedonline@gmail.com.
  • Pricing & payment. All prices are in Indian Rupees and include applicable taxes. Prices can change without notice; full payment is due at checkout.
  • Order confirmation. You’ll get an email the moment your order is placed. It confirms we’ve received it — not that every item is guaranteed in stock — so do check it over.
  • Changes to these terms. We may update this page from time to time. Continuing to shop with us after a change means you accept the update.
Consumer Protection Act, 2019IT Act, 2000
02

Handcraft standards

What “handmade” truly means to us

Every piece is made by hand, in small batches, by artisans carrying generations of botanical knowledge. It’s the foundation of everything we make.

Sacred incenses

Bambooless dhoop battis, backflow cones, and gila dhoops — hand-rolled from pure botanicals with no chemical binders.

Veda parfum

Alcohol-free, skin-safe fragrance on a botanical base, drawn from Vedic wisdom. No synthetic fragrance oils.

Amaranta soaps

Hot-process, doctor-recommended bars — no SLS, no animal cruelty, no harsh chemicals.

Ritual candles

100% soy wax, hand-poured in small batches with natural fragrance. 35–45 hours of burn time.

“Because every item is handmade, small variations in colour, texture, or weight are a mark of authenticity — not a defect. They’re the signature of human craft.”
No syntheticsNo SLSNo animal crueltyNo bamboo coresSmall batch
03

Shipping policy

Delivering nature’s gifts across India

We ship to every state in India from our Bengaluru workshop, and dispatch within 24–48 working hours. Every order is wrapped by hand in kraft paper and natural twine — the unboxing is part of the ritual.

  • Free shipping, pan-India. On every order, with no minimum cart value. Terms apply.
  • Processing time. Dispatched within 24–48 working hours; tracking is emailed the moment it’s picked up.
  • Estimated delivery. Metro cities, 3–5 days · Tier 2 & 3 cities, 5–8 days · remote areas, 7–12 days. Peak season may add a little time.
  • Delays beyond our control. Courier, weather, or regional disruptions aren’t ours to control, but we’ll help chase a resolution.
  • Shipping outside India. Available on request — write to naturesbedonline@gmail.com for rates and timelines.
Free shipping pan-IndiaEco packaging24-hr dispatch
04

Returns & refunds

Your satisfaction, our responsibility
“If you’re not completely delighted with your purchase, we’ll make it right — no complicated process, no judgment.”

We offer easy returns within 7 days of delivery. If something isn’t right, contact us and we’ll set up a return or exchange.

  • Eligible for return: unopened items in original packaging, anything damaged or defective on arrival, or an incorrect item.
  • Not eligible: opened fragrance products (for hygiene), personalised items, or damage from misuse.
  • Refunds land on your original payment method within 5–7 working days of us receiving and inspecting the item.
  • Exchanges are welcome for any item of equal or greater value — you only cover the difference, with no return shipping cost.
  • Arrived damaged? Photograph the parcel and product and email us within 48 hours — we’ll resolve it on priority.
7-day windowNo hassleExceptions apply
05

Quality assurance

The Nature’s Bed standard

Quality isn’t a department here — it’s a philosophy. Every item passes several checks before it reaches you, and our artisans take personal pride in each one.

  • Ingredients come from verified botanical suppliers across India, favouring sustainably harvested materials.
  • Every batch is checked for scent integrity, burn quality, lather and pH balance, or fragrance longevity, depending on the product.
  • Packing happens in an allergen-aware space, with ingredient lists on every label. Known sensitivities? Reach out before ordering.
  • Our soaps are reviewed and recommended by medical doctors — see the testimonials on our homepage.
06

Privacy policy

Your data, handled with care

We treat your information the way we treat our ingredients — nothing unnecessary, nothing harmful, nothing shared without your knowledge.

What we collect

Name, email, address, phone, and payment details at checkout, plus basic browsing data to improve the site.

How we use it

To fulfil your order, send updates, answer questions, and — only if you opt in — tell you about new launches.

Data security

Industry-standard SSL encryption. Card details are never stored on our servers — we use PayU’s secure gateway.

Third parties

Trusted partners like PayU and our courier network, each bound by strict data-protection agreements. We never sell your data.

  • You can disable cookies in your browser; some features may work a little differently as a result.
  • Our site isn’t directed at children under 13, and we don’t knowingly collect data from minors.
  • To request deletion of your data, email us — we’ll action it within 30 days.
SSL encryptedNo data sellingIT Act compliant
07

Payment methods

Safe, simple transactions

All payments run through our secure PayU Biz gateway, encrypted end-to-end. Your card details are never stored on our servers.

Cards

Visa, MasterCard, RuPay, and American Express — all major credit and debit cards.

UPI & wallets

GPay, PhonePe, Paytm, Amazon Pay, and any UPI-enabled app.

Net banking

All major Indian banks, via PayU’s secure interface.

Cash on delivery

Available in select pin codes — checked automatically at checkout.

08

Intellectual property

Protecting our craft & creativity

Every part of this site — text, photography, product names, formulations, logo, and brand identity — belongs to Nature’s Bed (Amaranta Organic Products) and is protected under Indian and international law.

  • Copying, redistributing, or building on our content without written consent isn’t permitted.
  • Using our name, logo, or product identity commercially without permission is a trademark violation.
  • For press, licensing, or collaboration enquiries, write to naturesbedonline@gmail.com.
Trademark protected© 2025 Nature’s Bed
09

Liability & governing law

Legal framework & jurisdiction

To the extent the law allows, Nature’s Bed isn’t liable for indirect or consequential damages from using our site or products. Our total liability never exceeds the value of the order in question.

  • Governing law. These terms follow the laws of Karnataka, India, with disputes resolved in the courts of Bengaluru.
  • Your rights. Nothing here overrides your statutory rights under India’s Consumer Protection Act, 2019.
  • Sorting it out. Write to us first — most issues are resolved amicably within 48–72 hours.
10

Marketing & wholesale

Collaborate with Nature’s Bed
“Whether you’re a one-time buyer or looking to stock our products, we offer the same handmade guarantee at fair wholesale pricing.”

We welcome enquiries from retailers, wellness brands, spas, studios, gift curators, and corporate partners — with wholesale pricing, white-label options, and custom formulations available.

  • Minimum wholesale order is 50 units per product line; custom packaging is available from 200+ units.
  • Corporate gifting hampers can include custom branding, personalised messages, and curated selections.
  • For marketing or wholesale enquiries, email naturesbedonline@gmail.com or call +91-7676527306.
WholesaleCorporate giftingCustom packagingWhite label
We are here for you

Questions? Let’s talk.

Our team replies within 24 hours, every working day.

Call us

+91-7676527306
Mon–Sat, 10am–6pm

Based in

Bengaluru, Karnataka
India — 562125

Nature’s Bed®  ·  House of Handmade Aromatics  ·  Est. 2022