We’re Here to Help
Questions about orders, products or delivery? We’re happy to help — reach us the way that suits you best.
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Track My Order
Find tracking details and order history in your account.
Go to My Account โShipping & Delivery
Orders usually dispatch within 2–4 working days.
Read FAQs โReturns & Refunds
Our return policy and how to request one.
View policy โProduct Care
How to store your handmade products for best fragrance.
Read FAQs โBulk & Business Orders
Wholesale, gifting and private-label enquiries.
B2B Solutions โTalk to Us
WhatsApp, call or email — we’re a message away.
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Shop Soaps โFree Shipping Across India
Handmade aromatics delivered to your door, beautifully packed. Dispatch in 2–4 working days.
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DIWALI10Shop Hampers โReach us your way
Share your order number with any message so we can help faster.
When we're available
CheckingโฆOur customer care team replies to calls, WhatsApp and emails during the hours shown. Messages sent outside these hours are answered the next working day.
Frequently Asked Questions
Quick answers to the things customers ask most.
When will my order ship?
Orders are usually dispatched within 2–4 working days. You'll receive tracking details by email once your order has shipped.
Do you offer free shipping?
Yes — we offer free shipping across India on our handmade collections.
What if my order arrives damaged?
We package every order carefully, but please contact us promptly if anything arrives damaged or incorrect. Share your order number and a photo and we'll make it right.
How can I request a return?
For returns or order help, email our customer care team at support@naturesbed.in with your order number and details. You can also read our Return Policy below.
How should I store my products?
Store products in a cool, dry place away from direct sunlight to preserve their natural fragrance and quality.
Are your products handmade?
Yes. Our products are handmade in small batches using thoughtfully selected natural ingredients wherever possible.
Do you take bulk or corporate orders?
Yes. Visit our B2B Solutions page or message us on WhatsApp for wholesale, gifting and private-label enquiries.
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Everything you need to know about how we serve you.
Return Policy
Eligibility, timelines and how to request a return or refund.
Read Return Policy โSend us a message
Questions about orders, products or delivery? Tell us a little and choose how you'd like to send it.
- Include your order number for faster help
- Attach photos by replying to our email if an item arrived damaged
- We'll respond during working hours